We do not offer refunds for change of mind, wrong decision or incorrect size. We understand you cannot try garments on before purchasing online, so we are happy to provide you with an exchange or credit note (valid for 1 year) on full priced items, should they meet the below requirements:
– Garment/s will need to be sent back to us within 7 days of delivery.
– Garments should be returned new, unused and with all tags still attached. Returned items that have been worn, washed, damaged or altered from their original state (i.e. tags removed) will not be accepted, and will be returned to the customer.
Please note that the credit note issued will be for the cost of the goods and not include shipping costs.
How do I return my goods?
Email us at firstname.lastname@example.org
Send the goods and proof of purchase back to us .
Delivery address is:
FINCH MARGARET RIVER, SHOP 1 AND 2, 103 BUSSELL HWY
WESTERN AUSTRALIA, 6285
Goods need to be received in original condition and fit for sale with all swing tags and be unworn *
Some of the finer points:
Refunds are not issued for purchases made with a gift card.
Refunds for the cost of initial shipping are only given when the product has a manufacturing fault.
All refunds, exchanges and store credits are issued within Australian Consumer Law.
No refunds are offered on international orders and shipping for exchanged or returned goods is at the customers cost.